Accounts

Good day,

We have to try to make an arrangement with the accounting department of Teneo education as you can see in the mail above they just want their money in full every month I have explained to them we try hard but it is very difficult due to my husband is been unfit for work and we waiting for the outcome and payment of his benefit then we will pay the account in advance. But it looks like they do not understand our situation if we do not have money how must I do the whole payment at once? An education department must have some outstanding arrangements for parents who can not afford everything at once. I am sure we are not the only parents that have difficulty dot pay the whole amount at once. Teneo education: Teneo Education <***> mail address. You can contact me on ***

Good day Thank you for your enquiry. Kindly note that I am referring your enquiry to our collections department for assistance with payment arrangements for 2022 fees. Kindly note that Teneo has moved over to a new enrolment and payment platform for 2023. No manual intervention can be made for payment arrangements and all payments are required in advance. Kind regards Gillian

Grade: Gr 12 Subject: Account Enquiry details: Good day We have an arrangement with you regarding this account of my Daughter we can not afford the whole payment per month due to my husband being ill and he is been not working for the last 9 months and he is going to have been going off our medical unfit to work. We just wait for the payout of the money then we will settle the amount outstanding for 2022 and we will also settle the amount of 2023 in advance. We are just not sure when payment will be done but in the meantime, we will pay R800.00 per month. Hope you will understand our situation Thank you.