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cherroldene E

1 reviews | Active since Sept 2017

13 Jan 2022, 14:46

WHY PAY IF YOU GET PUNISHED ANYWAY!!!

November i called and reduced my account , and installment rate i operate gave me amount , i especially paid early in December to make sure my account was paid now i getting called every 5 minutes telling me i cant pay reduced amount i was given as well,so i was misinform by operater ... and say my account is behind and have pay extra 65 for paying early..so im getting punished for paying my account and paying early HOW UNFAIR !!! IS THIS WAY TO TREAT LOYAL CLIENT

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Replies (1)
Tenacity Inc
Tenacity Inc's reply31 Jan 2022, 11:45
Official
 Good day Cherroldene,  We note your feedback and would like to investigate the matter; however, we require additional information such as your account number, card number, contact number, etc.  Please email the above information with reference  - 708865 to *** and one of our consultants will resolve this matter.