Tenacity Inc - TERRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE, from beginning to end, I've never in my life experienced such rude service, I app**** for an Ackermans account and all the agents I spoke too were extremely rude, talking over me, not answering my question. I do not remember the other agents but the last one I spoke to is Sihle and she was extremely rude, not solution based, not apologetic, just plaid rude. I am a customer service specialist and I would never recommend any of their service cause of their RUDE exployees.

I sent an email and called to confirm if it was received and she said no it wasn't, I told her I got an automatic reply so which means my email went through and she insisted that NO it did not that does not mean anything, I have to resend, the attitude was terrible, all the agents need to be FIRED!! OR AUDITED!