Made successful payment over 30 emails no reply

<p><br />To begin I would like to state outright that your service has been pathetic and unprofessional . You as an establishment do not so much a take an inch of cognitive function to inform and communicate with your clientel base . I am extremely upset and utterly disgusted in your manner of handling this situation .</p> <p><br />I have sent countless emails and provided a direct deposit into your fnb account to settle my ackermans credit almost a week ago . I have provided you with not only a proof of payment but also a stamped bank statement showing the transaction going off my account . You have taken up much of my professional and personal time because I'm order to attain the bank statment I had to take time off of work which is an extra cost to me .</p> <p>I have settle my account to the amount of R3000.00 and my credit has yet to be reinstated . </p> <p> </p> <p>Over 30 emails to accounts , customer care and to their whatsapp number and I still have had no reply . </p>