ACCOUNT ALLOCATIONS STILL ON LOCKDOWN

MY (1) ONE PAYMENT WAS NOT ALLOCATED TO MY ACCOUNT, I GET THREATENING AND DEMANDING SMS'S AND E-MAILS REQUESTING PAYMENT EVERY DAY, ALL DAY LONG, I HAVE SENT PROOF OF PAYMENT SEVERAL TIMES BUT STILL IM BEING HARASSED, WHEN I CALL TO ASK WHY THEY DONT CORRECT MY ACCOUNT ALL I GET IS 'IT WILL BE DONE SOON', SERIOUSLY!!!