BM
Busiswa M
1 reviews | Active since Jan 2019
13 Sept 2022, 15:21
Please update my account on your records is fully paid up
I paid up Refinery/Ackerman's account with Nudebt Management and they emailed me a paid up letter. I sent the letter to Tenacity financial services to update on their records but I don't get any feedback. When I try to phone Tenacity they drop calls or laugh at the background. Tenacity financial services is pathetic shame and they don't care about the clients.
Helpful (0)
Replies (3)0
Replies (3)
Tenacity Financial Services's replyOfficial
16 Sept 2022, 11:06 Good day Busiswa M,
We appreciate that you have brought this to our attention. We would like to investigate the matter therefore we require additional information like your account number, card number, contact number, etc.
Please email your query to *********** and one of our consultants will resolve this matter. Please provide the reference number - ***
We appreciate that you have brought this to our attention. We would like to investigate the matter therefore we require additional information like your account number, card number, contact number, etc.
Please email your query to *********** and one of our consultants will resolve this matter. Please provide the reference number - ***
Tenacity Financial Services's reply16 Sept 2022, 11:06
Official
Good day Busiswa M,
We appreciate that you have brought this to our attention. We would like to investigate the matter therefore we require additional information like your account number, card number, contact number, etc.
Please email your query to *********** and one of our consultants will resolve this matter. Please provide the reference number - ***
We appreciate that you have brought this to our attention. We would like to investigate the matter therefore we require additional information like your account number, card number, contact number, etc.
Please email your query to *********** and one of our consultants will resolve this matter. Please provide the reference number - ***
Tenacity Financial Services's replyOfficial
30 Sept 2022, 12:35 Good day Busiswa M,
We have requested for more information from you.
To date we have not received any response from you.
We have requested for more information from you.
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Kind regards,
Ackermans Customer Service
Tenacity Financial Services's reply30 Sept 2022, 12:35
Official
Good day Busiswa M,
We have requested for more information from you.
To date we have not received any response from you.
We have requested for more information from you.
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Kind regards,
Ackermans Customer Service
BM
Busiswa M's updateReviewer Update
30 Sept 2022, 14:25Hi,
Thank you I am sorted already.
Thank you I am sorted already.
BM
Busiswa M's update30 Sept 2022, 14:25
Reviewer Update
Hi,
Thank you I am sorted already.
Thank you I am sorted already.