EFINERY LIES!!!!!! NO CONTACT MADE BUT ACCOUNT HANDED OVER TO THE BUREAUX ...IM REPORTING YOU TO THE CGSO

You have not paid your Refinery account. Your payment is in default and reported to all bureaux. Pay R676 instore today to prevent further action.

NOBODY CALLED ME BUT MY ACCOUNT IS REPORTED. AND I PAID MY ACCOUNT THE 25 MARCH 2024

I HAVE SPOKEN TO TWO AGENTS WHO ARE BOTH IN MY OPINION INCOMPTENET I WANT SOMEONE WITH COMPETENCY TO CALL ME!!!! AND THE FACT THAT YOUR AGENTS ARE LEAVING LIES ON THE SYSTEM ABOUT CLIENTS!!!!! IS SOMETHING THAT NEEDS TO BE INVESTIGATED!!!!!!

THEN JUST NOW WHILE ON THE PHONE YOUR AGENT SAYS THIS SMS IS A LIE!!! WHAT IS TENACITY BUSY WITH *****? ILL HAVE YOUR BUSINESS INVESTIGATED FOR NON-COMPLIANCE. EVEN THE RECEPTIONSIT ON *** IS TERRIBLE WITH AN ATTITUDE AND JUST HUNG UP!!!! What type of people are you employing?

YOU SEND A MAIL TO SUPPORT THEN YOU GET THIS STUPI REPLY SAYING ITS RESOLVED BUT NO CONTACT HAS BEEN MADE AND WHAT HAS BEEN RESOLVED!!!!

Your ticket *** - REFINERY LIES!!!!!! NO CONTACT MADE BUT ACCOUNT HANDED OVER TO THE BUREAUX ...IM REPORTING YOU TO THE CGSO - has been closed.

We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. WHAT WAS RESOLVED TO MY SATISFACTION!!!!!!!

Sincerely, Refinery Support Team ________________________________________