Abysmal Service

<p>phone and Internet lines have been down for a week. There is not feedback to the community, the outages website doesn't work very well as has information that inconsistent - no value to the consumer, and no reliable indication as to when service is going to be up again.</p> <p>This is not on for students who need the net to research and submit assignments online and for businesses who operate from home - big business like Telstra does not care about the SME</p>