Worst Customer Service Ever

I am Likeleli Seshabela I have had the worst experience with Telepro, I completed paying the more R7000 which was requesed from me in August 2022. From that point on whenever I request my clearance certificate, I'm given emails to send the power of attorney and other documents to various email addresses without any assistance on my part. I hbe come here because I feel exhausted and have exhausted every means to talk to them. It has been a frustrating experience for the past 2 years as this has affected my life adversely and there seems no light at the end of the tunnel.