ES
Ellen S
1 reviews | Active since Jan 2025
10 Oct 2025, 09:41
Unhappy with the service, demanding my refund urgently
I've had the worst experience with this company, when you do a follow up they give you stories 😒 I need my money back as I'm not getting any assistance from them, I finished paying in August it's now October and they haven't done anything, I need my refund back, no one calls to give light of how far things are no one bothers so don't make it as if you're doing me a favor, give me my refund I'm done with this **** thing, they've removed their number on WhatsApp, while I was paying it was there now it's no longer there.
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Teleproconsultants's replyOfficial
25 Nov 2025, 20:03Hi Ellen,
Thank you for sharing your concerns, and we sincerely apologise for the frustration and inconvenience you’ve experienced. This is not the level of service we want any client to go through.
We would like to urgently look into your case and assist you with your refund. Please contact us directly via WhatsApp on *** or email *** during our office hours Monday to Friday, 9am–5pm so that we can resolve this matter for you as quickly as possible.
Your satisfaction is important to us, and we will prioritise your query as soon as you get in touch.
— Telepro Consultants Team
Teleproconsultants's reply25 Nov 2025, 20:03
Official
Hi Ellen,
Thank you for sharing your concerns, and we sincerely apologise for the frustration and inconvenience you’ve experienced. This is not the level of service we want any client to go through.
We would like to urgently look into your case and assist you with your refund. Please contact us directly via WhatsApp on *** or email *** during our office hours Monday to Friday, 9am–5pm so that we can resolve this matter for you as quickly as possible.
Your satisfaction is important to us, and we will prioritise your query as soon as you get in touch.
— Telepro Consultants Team