FM
Freda M

1 reviews | Active since Jun 2024

05 Jun 2024, 10:01

Telepro consultant company

Telepro consultant company is bad they have been deducting money from my account R10000 for four months to remove me and my husband from debt review. There was no communication from them when I phoned them they always said a person who is dealing with my case will call me but never did as it was Kim now when I called they said my case is with another department that Zandi Khumalo is the one dealing with my case she will call as always they are busy until today no call now I want my money back as they haven’t done anything.

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Replies (1)
Teleproconsultants
Teleproconsultants's reply03 Jul 2024, 15:14
Official
We sincerely apologize for the inconvenience and frustration you have experienced with our services. Your feedback is very important to us, and we are committed to resolving this issue as soon as possible.

Please reach out to us directly via WhatsApp at ***, and we will prioritize your case to ensure that it is resolved promptly. We deeply regret any distress this situation has caused and are dedicated to making things right, including discussing the possibility of a refund for the services not rendered.

Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this matter.