MJ
Mathebula J
1 reviews | Active since Oct 2021
02 Oct 2021, 10:20
Warranty backed and great service and excellent refurbished mellanox switches
It is pleasant doing business with Tekmart Online. There is good range of products and prices are ok. While there might be cheaper options available, the customer service consultants in making sure that you are aware of any limitations / incompatibilities post-purchase and the warranty far outweigh this. Was great to know from Thinus from support that should something happen to these switches within the one year warranty, we can always get a replacement immediately. No waiting. I like this type of no-nonsense warranty. I will geive feedback once we deploy these on site over the weekend...
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Replies (4)
Tekmart Africa-Data Center Infrastructure Solutions's replyOfficial
02 Oct 2021, 10:34Hi Mathebula J. Thanks for taking time to leave us a review. If you do encounter any issues during deployment or in future, our customer support team are always available 24/7 to help out. Getting you the correct validated parts first time is paramount to us and we know that can make a big difference especially when you need them urgently. The support team have a high level of technical knowledge and pride ourselves on our levels of service and support. That's your guarantee.
Have brilliant days further !
Sincerely yours,
(T) Tekmart m-Team
Have brilliant days further !
Sincerely yours,
(T) Tekmart m-Team
Tekmart Africa-Data Center Infrastructure Solutions's reply02 Oct 2021, 10:34
Official
Hi Mathebula J. Thanks for taking time to leave us a review. If you do encounter any issues during deployment or in future, our customer support team are always available 24/7 to help out. Getting you the correct validated parts first time is paramount to us and we know that can make a big difference especially when you need them urgently. The support team have a high level of technical knowledge and pride ourselves on our levels of service and support. That's your guarantee.
Have brilliant days further !
Sincerely yours,
(T) Tekmart m-Team
Have brilliant days further !
Sincerely yours,
(T) Tekmart m-Team
MJ
Mathebula J's updateReviewer Update
02 Oct 2021, 10:38Thank you guys. Will do incase I run into some issues. But I hope not. We had a simulation already and everything seemed ok. I have scheduled downtime for today after 8.00pm at the DC. Thanks for the assurance.
MJ
Mathebula J's update02 Oct 2021, 10:38
Reviewer Update
Thank you guys. Will do incase I run into some issues. But I hope not. We had a simulation already and everything seemed ok. I have scheduled downtime for today after 8.00pm at the DC. Thanks for the assurance.
MJ
Mathebula J's updateReviewer Update
04 Oct 2021, 11:16Hi Guys. Feedback as promised. Everything went well and turned out to be a plug and play session. I however did run a stress test on every port by doing a series of massive file copies from one HP DL380 G7 server to another.
MJ
Mathebula J's update04 Oct 2021, 11:16
Reviewer Update
Hi Guys. Feedback as promised. Everything went well and turned out to be a plug and play session. I however did run a stress test on every port by doing a series of massive file copies from one HP DL380 G7 server to another.
Tekmart Africa-Data Center Infrastructure Solutions's replyOfficial
04 Oct 2021, 11:32Hi Mathebula J. Glad all has turned out well. We strive to have our clients have great experiences from the parts we supply. We will support you during the duration of the warranty. Let us know if there's anything else we could be of assistance with.
Sincerely yours,
(T) Tekmart m-Team
Sincerely yours,
(T) Tekmart m-Team
Tekmart Africa-Data Center Infrastructure Solutions's reply04 Oct 2021, 11:32
Official
Hi Mathebula J. Glad all has turned out well. We strive to have our clients have great experiences from the parts we supply. We will support you during the duration of the warranty. Let us know if there's anything else we could be of assistance with.
Sincerely yours,
(T) Tekmart m-Team
Sincerely yours,
(T) Tekmart m-Team