LV
Louis V

1 reviews | Active since Oct 2020

18 Oct 2020, 11:02

Great company to work with

Just a good experience with tekmart.co.za. We had some items to return and they were promptly dealt with. Our RMA request was attended to quickly. They use a fast FedEx Express service and are easy to communicate with. The replacement was quick and for reconditioned storage controller cards they were in great condition.

Their support was extremely helpful and I didn't have to wait long at all until I spoke to a real human, Justin, probably around 3 minutes at the most, I only had to speak to one person instead of being transferred between consultants. These guys are great if you're not 100% sure what you need. They will know what is compatible with your current system. Just give them a call, or drop them a mail.

As a support company who deal with many different brands, we highly recommend them.

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Replies (1)
Tekmart Africa-Data Center Infrastructure Solutions
Tekmart Africa-Data Center Infrastructure Solutions's reply19 Oct 2020, 12:50
Official
Thank you Louis V.
Support and convenience are two attributes that we have built our customer experience upon.
Refreshing to hear your interaction with members of our team was great. Our online RMA system is designed to make returns simple and quick.

 Sincerely yours,
(C) Tekmart m-Team