LC
Lee C
1 reviews | Active since Dec 2021
03 Dec 2021, 12:29
Good service from Justin. Thank you.
Justin did an excellent job in meeting an emergency need we had for a Cisco 3850 dual-port 10G Ethernet Network Module. I needed this network module ASAP, so they arranged the device overnighted to us. We had struggled to get a hand on this specific module. I entered the order late in the day, and they got it couriered and it was delivered the next day. While this is how companies should treat their customers, he went out of the way to make sure that I received the part quicker than I had anticipated. The device is in operation now and functioning without error. That is great customer service and performance.
Helpful (0)
Replies (1)0
Replies (1)Tekmart Africa-Data Center Infrastructure Solutions's replyOfficial
03 Dec 2021, 14:13Hi Lee C. Thanks for taking your valuable time to write a review. I'm really pleased to hear such good feedback on an interaction with a member of our sales team. Speed is an aspect in the fulfillment process that we work very hard to continually improve on. We may not get it right all the time but we do in most cases. I personally believe that you should get the same level of service from us at all stages of the process.
If you need any further assistance please do not hesitate to get in touch. Our teams are standing by.
Sincerely yours,
(L) Tekmart m-Team
If you need any further assistance please do not hesitate to get in touch. Our teams are standing by.
Sincerely yours,
(L) Tekmart m-Team
Tekmart Africa-Data Center Infrastructure Solutions's reply03 Dec 2021, 14:13
Official
Hi Lee C. Thanks for taking your valuable time to write a review. I'm really pleased to hear such good feedback on an interaction with a member of our sales team. Speed is an aspect in the fulfillment process that we work very hard to continually improve on. We may not get it right all the time but we do in most cases. I personally believe that you should get the same level of service from us at all stages of the process.
If you need any further assistance please do not hesitate to get in touch. Our teams are standing by.
Sincerely yours,
(L) Tekmart m-Team
If you need any further assistance please do not hesitate to get in touch. Our teams are standing by.
Sincerely yours,
(L) Tekmart m-Team
