JR
Jacques R

1 reviews | Active since Jun 2020

26 Jun 2020, 20:48

Good customer service.

Terrence is knowledgeable and very chatty. He went out of the way to help with some explanations I needed before I could make the purchase.. They equipment they shipped was accurate and what we needed. It was timeous and kept us informed all the way; gave us the FedEx tracking number to track online the progress of our parcel to East London. It was a joy to deal with first time. I hope they keep up the customer service at same level for all clients.

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Replies (2)
Tekmart Africa-Data Center Infrastructure Solutions
Tekmart Africa-Data Center Infrastructure Solutions's reply26 Jun 2020, 21:04
Official
Thank you Jacques. We are glad our little effort to make your experience at Tekmart Africa memorable is appreciated and recognized. It's tough but we try to do our best. We will take your challenge to raise our customer service a notch.
Tekmart Africa-Data Center Infrastructure Solutions
Tekmart Africa-Data Center Infrastructure Solutions's reply04 Jul 2020, 22:17
Official
Terrence thanks you for the compliment. We are lucky to have a customer facing champion like him in our team.
We appreciate your positive and candid opinion on your experience with us. We can only look forward to impressing you next time you shop with Tekmart Africa.

(T)  Tekmart m-Team