CL
Chris L
1 reviews | Active since Dec 2021
07 Dec 2021, 15:52
Fast service and good communication from Kobus, enterprise support desk
We have been ordering parts and servers from Tekmart several times, They are always attentive and courteous every time. I have been wondering why they have mostly 5 star rating. My interactions with their sales and support teams have only been good experiences,
Today, Kobus, from support has made my day. He has helped us set a Dell PS4210 Equallogic SAN storage array at a client telephonically even though we did not initially buy the unit from them. That is what I call confidence. Supporting an out of warranty unit that even Dell themselves were not prepared to ! The unit is live and in production now. Thank you very much.
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Replies (1)Tekmart Africa-Data Center Infrastructure Solutions's replyOfficial
03 Jan 2022, 07:59Hi Chris D. Thanks for taking time to leave us a review. As we usher in the new year, take heart that our teams will and are always there for you if you might need any assistance either with product enquiries and / or orders with the requisite technical support if you ever need it. As we get into 2022, we wish you all the best in this new year and many more to come.
Sincerely yours,
(JM) Tekmart m-Team
Sincerely yours,
(JM) Tekmart m-Team
Tekmart Africa-Data Center Infrastructure Solutions's reply03 Jan 2022, 07:59
Official
Hi Chris D. Thanks for taking time to leave us a review. As we usher in the new year, take heart that our teams will and are always there for you if you might need any assistance either with product enquiries and / or orders with the requisite technical support if you ever need it. As we get into 2022, we wish you all the best in this new year and many more to come.
Sincerely yours,
(JM) Tekmart m-Team
Sincerely yours,
(JM) Tekmart m-Team
