LK
Luthando K
1 reviews | Active since Jun 2022
27 Jun 2022, 19:47
Everything seems ok now
I would like to thank Terrence for some help today with some ems power supplies. He understood our system and provided exactly what we needed to clear up an issue with a faulted SPS unit in our storage array. The system is running normally again without any issues-(we have just finished testing-after load shedding !!!). Our SAN quickly recognized the replacement battery upon connection and restart, and we’ve already noticed much better performance. They also provided the tray for these which made inserting into the rack easy. Great support all through.
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Tekmart Africa-Data Center Infrastructure Solutions's replyOfficial
28 Jun 2022, 12:02Hi Luthando K. Thanks for taking time to write this and provide feedback. We are always looking for ways to exceed your, as a valued client, expectation by making sure we understand exactly what you need before we can suggest or confirm availability when you call our pre-sale support team.
Really happy that Terrence got you what you needed and is working well by you.
We will support you during your warranty period; so don't hesitate to contact our support team again should you wish to pick their thoughts on anything else related to your setup.
Sincerely yours,
(DVM) Tekmart m-Team
Really happy that Terrence got you what you needed and is working well by you.
We will support you during your warranty period; so don't hesitate to contact our support team again should you wish to pick their thoughts on anything else related to your setup.
Sincerely yours,
(DVM) Tekmart m-Team
Tekmart Africa-Data Center Infrastructure Solutions's reply28 Jun 2022, 12:02
Official
Hi Luthando K. Thanks for taking time to write this and provide feedback. We are always looking for ways to exceed your, as a valued client, expectation by making sure we understand exactly what you need before we can suggest or confirm availability when you call our pre-sale support team.
Really happy that Terrence got you what you needed and is working well by you.
We will support you during your warranty period; so don't hesitate to contact our support team again should you wish to pick their thoughts on anything else related to your setup.
Sincerely yours,
(DVM) Tekmart m-Team
Really happy that Terrence got you what you needed and is working well by you.
We will support you during your warranty period; so don't hesitate to contact our support team again should you wish to pick their thoughts on anything else related to your setup.
Sincerely yours,
(DVM) Tekmart m-Team