PD
Pretorius D

1 reviews | Active since Apr 2021

08 Apr 2021, 17:19

Brilliant service and support. Thank you Justin

Great experience from the Tekmart Africa team. Had a good service from Justin of their Customer Care team today. We needed some server spares for two of our servers that had almost run their mile. Fujitsu told us the parts were no longer available for purchase and no-one would have them in stock. Surprise surprise a colleague told me to call them and the call was answered almost immediately. Justin was patient and guided me in selecting the parts we required. These guys have a pretty good knowledge of server parts. They had most of them in stock! For the raid controllers we needed, we were able to get some compatibles that he assured me would work with our server.

The ordering was effortless and had the items shipped this afternoon ! We have just completed the installation and everything has worked fine. Thank you again to everybody in the team we will use you again.

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Replies (2)
Tekmart Africa-Data Center Infrastructure Solutions
Tekmart Africa-Data Center Infrastructure Solutions's reply08 Apr 2021, 17:32
Official
Hi Pretorius D. Glad you have had a great experience form our enterprise team. They take pride in coming up with solutions that meet the expectations of our clients. Will pass on the good word to Justin. We hope to see you soon hopefully for a different solution.

Sincerely yours,
(B) Tekmart m-Team 
Tekmart Africa-Data Center Infrastructure Solutions
Tekmart Africa-Data Center Infrastructure Solutions's reply14 Apr 2021, 11:03
Official
Thanks Pretorius D. for your positive acknowledgement of the interaction you had with our enterprise team. We greatly appreciate this. We only try to do our best and the subsequent feedback sorely is for you. Have great days further and take care.