VT
Vusi T

1 reviews | Active since Jul 2020

05 Jul 2020, 19:01

Amazing weekend customer service. Give that man Terrence a Bells!!

Sweet surprise from a tech company. Placed an online order in the afternoon, Sunday nogal and to my surprise, a tracking number already and confirmation that it will be delivered in the morning !. I thought all technology companies give empty promises.

Hope it arrives in the morning. For now i'm glad i will receive my order in the morning. Their remote sales people to respond on a Sunday is amazing.

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Replies (2)
Tekmart Africa-Data Center Infrastructure Solutions
Tekmart Africa-Data Center Infrastructure Solutions's reply05 Jul 2020, 19:15
Official
Hi Vusi,

You are right. The tracking number 00220***XX assigned to your order is generated by our fulfillment partners. This means they have committed to deliver your parcel by 10h30 in the morning. When you place an online order, it will trigger a booking for the order.
Thanks

(D) Tekmart m-Team
VT
Vusi T's update06 Jul 2020, 18:31
Reviewer Update
Hi All,
As promised, I can reveal that i got my parcel via FedEx couriers at 11h17 this morning. Was a bit late but nevertheless happy. They kept to their word. Thank you.