We dont even mind paying for our lounge set to be re-Upholstered

We purchased a lounge set in 2017, Despite the sales person Paul telling us and showing us with s****ing the leather, that this material is long lasting and durable we now have a perished lounge set.

Forget about the disappointment, Since March 2020 we have been trying to get Teds to give us a price to re-Upholster the set with different material which we are willing to pay for we have had no luck, The below is their response today 30.03.2022 after mailing them with no response previously

"Good day

As pe the email sent 05/01/2022 . we advised that “Due to shipping prices going up and delays with shipment, we are not getting any of our orders. ………… We are currently looking at local suppliers to assist, however they have not come back to us regarding the fabric, labour etc. once we have feedback from them , we can send you an amended quotation.”

We have note received a respond from the local supplier as yet.

We cannot give a cost to reupholster or a time frame , as we are not winning with the local suppliers at the moment. Once we have feedback we will advise

Thank you

Kind Regards

CUSTOMER SUPPORT

NITASHA

Teds Home Store

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