Ted's home store

I would never recommend teds home store to anyone . I have purchased a lounge set from them which is a recliner just over a year and already the structure of the seat is broken . I have taken it to them and they say my warranty is not covering it because to them its miss used and now i have to pay for the repair. Honestly from my side they are a bunch of rogues and i have proof of my incident. Pathetic service from staff included which is the customer care . When you ask them further questions they are unable to advise.