Poor Quality sofa and disgraceful customer service

<div>I purchased a Sofa around mid last year and there was issues with it.A brand new Sofa had Marks on it.I requested it to be changed but there was issues on that set as well.Some are hard and soft when u sit.so the 3rd set was changed and still issues.I then noticed that the stitches where open up and I reported this to the Regional Manager *** and he did nothing about it.He just ignored my message which to me shows a total disrespect to a customer.I then call into the store and spoke to *** who said someone will collect the sofa and had it repaired which they did but when they brought it the sofa had dirt marks on it which wasn't there when I sent the sofa for repairs. *** sent me a email on Monday saying she will provide feedback on what's going to happen to have this sorted out and today is Thursday and no feedback as yet. All I can say Don't buy from Teds cause their quality is extremely poor and spending R20000-R30000 and a sofa to only last you less that a year. Disgraceful service from Management. I want my money back.</div>