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Srivastha S

1 reviews | Active since Jan 2017

26 Jan 2017, 15:32

Genuine Leather lounge suite pealing

<p>3 years ago I purchased a genuine leather lounge suite from Teds Home Store in Springfield Park. Recently the leather started to peal off. I phoned the store and was told to email pictures of the lounge suite ,which I did. Customer care got back to me and told me that the cost to recover the lounge suite would be R12 500 of which I have to pay R6000. I find this unacceptable because it is supposed to be genuine leather and this shouldn't happen since genuine leather is a guarantee for lifetime. They also advertise for products that say will provide long lasting comfort and support. </p>

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