Defective/Inferior Lounge Set

I purchased a recliner lounge set from Teds Homestore in Conubia in Novemeber 2020. I noticed late last year that a few of the seats were starting to sink. I contacted customer services last week informing them of the defective lounge set. Nitasha from customers services responded to inform me that the lounge set is now of guarantee and that they can repair it for a cost of R2500. 00. After spending 22k on this recliner set and waiting 2 months for delivery, you are expecting me to pay a further R2500.00 to fix something that is defective? Thanks but no thanks! I have absolutely no confidence in your workmen ship. It took my husband and myself a few years to save up for a luxury lounge set only to be given this *******. Teds Homestore stop ripping of hardworking people, if you cannot supply good qaulity goods then rather not be in the business. I had a Grafton Everest lounge set prior to this which lasted well over a decade.

Teds Homestore you either make arrangements to fix my defective lounge set or replace it.

I await for your response.