Techtrace unauthorised debit

<p>Hi, </p> <p> </p> <p>Techtrace is debitting my account since March 2016. I have complained on the 13th of July about these deductions as I never requested this serves. The lady at Techtrace told me they will investigate the matter and will come back to me between 3 and 7 working days. Only after the investigation will they be able to refund the money that they deducted without any authorization. They did cancel the debit order that day. After 8 working days I called techtrace again, I got the same story from them. It has now been almost 2months and no one has come back to me about the findings of the investigation and when they will refund me.</p>