Debit orders

Besides reporting this debit order to FNB , nothing has been done and the debit orders was still being deducted from my account. I spoke to a gentleman last month on the 5th and he assured me that this will be cancelled, just to get a notification that they are trying to debit my account. Calling them again this morning, Bevan answered the call, yawning while trying to assist me. The most unprofessional company i have ever known. Almost impossible to get debit orders cancelled from this company.