DH
Donald H

1 reviews | Active since Sept 2026

04 Sept 2026, 12:42

Terrible customer service.

Policy number *** I tried calling the call centre, the call dropped multiple times and after being on hold for over 10 minutes the call drops again. I call back and the automated voice says that they are closed… it’s 12 o’clock on a Friday afternoon. I’d like to cancel my policy since they overcharged me and I’ve taken out a policy elsewhere but they are making it extremely difficult.

0
Replies (1)
Techsured
Techsured's reply04 Sept 2026, 13:27
Official
Good day,

We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.

Kind regards,
Complaints Department