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Mrkk M
1 reviews | Active since Feb 2021
15 Sept 2024, 19:52
Techsured **** insurance.
Worst experience ever, I logged a claim 22 August 2024, now it's the 15th September 2024 still wait for pay out of the claim or replacement of device. Signing up for the insurance is only 5 minutes but claims take forever, please if you thinking of joining them don't even try you'll regret it's a ****.
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Mrkk M's updateReviewer Update
26 Sept 2024, 09:33I would like to update again that even after I have written this review this business still didn't come back to me that's how arrogant and useless they are. They're haven't even try to resolve the situation let alone calling me, they don't care about their brand. If you're thinking of using their services please don't even try to go closer to them.
MM
Mrkk M's update26 Sept 2024, 09:33
Reviewer Update
I would like to update again that even after I have written this review this business still didn't come back to me that's how arrogant and useless they are. They're haven't even try to resolve the situation let alone calling me, they don't care about their brand. If you're thinking of using their services please don't even try to go closer to them.
Techsured's replyOfficial
28 Oct 2024, 09:36Dear Mrkk, Please accept our sincere apologies for not attending to your complaint sooner. We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint. If we have not attended to your complaint, please email us at *** or kindly allow us time to make contact with you. Warm regards, Complaints Department
Techsured's reply28 Oct 2024, 09:36
Official
Dear Mrkk, Please accept our sincere apologies for not attending to your complaint sooner. We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint. If we have not attended to your complaint, please email us at *** or kindly allow us time to make contact with you. Warm regards, Complaints Department