TN
Thembeni N
1 reviews | Active since Feb 2011
16 Feb 2026, 10:36
Techsured
I put through a claim for a cracked screen, submitted all requested documents. My claim was closed and 2 1/2 months later of going back and forth sending email after email and nothing. Today I was asked to send a motivation for my claim to be re-opened when I sent the motivation 13 days ago. I am so deflated.
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Techsured's replyOfficial
18 Mar 2026, 09:36Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
Techsured's reply18 Mar 2026, 09:36
Official
Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department