TM
Tshepang M
1 reviews | Active since Sept 2009
07 Oct 2024, 20:43
Techsured and Guardrisk ****med me
I have a cellphone policy with techsured or guardrisk from 23 May 2024. My cellphone fell in the drain on the 2 September 2024. When I claim the rejected my claim because my claim is less than 3 months whereas if you count from May to September is over 3 months. I feel like I am ****med, the advertised a lie people must be careful to join such a ****. Guadrisk reputation followed my phone to the drain. I had a respect for them but not anymore. Be careful people.
Helpful (0)
Replies (1)0
Replies (1)
Techsured's replyOfficial
28 Oct 2024, 09:32Dear Tshepang, Please accept our sincere apologies for not attending to your complaint sooner. We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint. If we have not attended to your complaint, please email us at *** or kindly allow us time to make contact with you. Warm regards, Complaints Department
Techsured's reply28 Oct 2024, 09:32
Official
Dear Tshepang, Please accept our sincere apologies for not attending to your complaint sooner. We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint. If we have not attended to your complaint, please email us at *** or kindly allow us time to make contact with you. Warm regards, Complaints Department