TO
Tillie O
1 reviews | Active since Feb 2025
25 Feb 2025, 11:22
TECHSURED
Absolute worst service ever. My cell phone was ****** out of my handbag while shopping. I put in a claim with Techsured and it took them a week to get back to me, only to inform me that my claim was rejected. Reason being is that there was no force or threat involved when the incident took place. This was definitely not mentioned when I first took out my policy with them. I will not recommend them to anyone, very disappointed! I am definitely cancelling my policy straight away.
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Replies (3)
Techsured's replyOfficial
26 Feb 2025, 16:56 Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
Techsured's reply26 Feb 2025, 16:56
Official
Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
TO
Tillie O's updateReviewer Update
27 Feb 2025, 10:48Do not bother, I have already cancelled my policy with Techsured.
TO
Tillie O's update27 Feb 2025, 10:48
Reviewer Update
Do not bother, I have already cancelled my policy with Techsured.
Techsured's replyOfficial
04 Mar 2025, 16:04 Good day,
We confirm receipt of your complaint, we will look into your feedback.
Kind regards,
Complaints Department
We confirm receipt of your complaint, we will look into your feedback.
Kind regards,
Complaints Department
Techsured's reply04 Mar 2025, 16:04
Official
Good day,
We confirm receipt of your complaint, we will look into your feedback.
Kind regards,
Complaints Department
We confirm receipt of your complaint, we will look into your feedback.
Kind regards,
Complaints Department