NJ
Natasha J
1 reviews | Active since Sept 2009
10 Nov 2022, 13:24
**** SERVICE BAD ALL ROUND I STILL GAVE THEM A SECOND
I am so ****ed for the second time of the year with Techsure/Viva cover I even swore in the beginning of the year I was ****** cell phone stole they came with stories not to pay me and now other phone ****** claim approved they say cover is R800 good and well its fine and the excess is R420 is that not day light robbing and the client has a nerve to tell me they will take the R420 and pay the remaining money out to me which is R380 and where do you get a cell phone for 380 there is so many places they can can even if the phone is R1500 i dont mind to pay the extra I know vodacom helps their clients in this manner than wats the use of having insurance ALL ROUND I STILL GAVE THEM A SECOND CHANCE
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Replies (1)Techsured's replyOfficial
28 Oct 2024, 09:41Good day, Please accept our sincere apologies for not attending to your complaint sooner. We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint. If we have not attended to your complaint, please email us at ***. Warm regards, Complaints Department
Techsured's reply28 Oct 2024, 09:41
Official
Good day, Please accept our sincere apologies for not attending to your complaint sooner. We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint. If we have not attended to your complaint, please email us at ***. Warm regards, Complaints Department
