TM
Thabo M
1 reviews | Active since Nov 2022
27 Nov 2025, 12:02
********* insurer Ihave ever seen
I insured my laptop in August, and then it got ****** on 15 November 2025. When I claimed I am told that the event occurred within 3 months waiting period. This is nonsense and unacceptable. How do you impose a waiting period for an item like a laptop? And why didn't they tell me when I took this policy ? I want all my premiums that I paid to date, this is ridiculous. If you say it's within 3 months, didn't you collect 3 premiums from me already? I will be going to the ombudsman
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Techsured's replyOfficial
17 Mar 2026, 15:38Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
Techsured's reply17 Mar 2026, 15:38
Official
Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department