LM
Lesego M
1 reviews | Active since Jul 2021
17 Dec 2024, 10:03
Insurance policy
Techsured insurance will only respond to us here but personally they don't I have escalated my case with ombudsman over almost 2 months now they don't reply to my case at all if there's any way we could get to their premises to get help or atleast pay back all the money of the premium paid monthly then leave because the treatment we get it's bad and worse I am looking at the reviews here they are all recent and I believe people are not helped Techsured must call and respond to our cases and do the payout and people must know how bad the service is with Techsured I am angry
Helpful (0)
Replies (3)0
Replies (3)
Techsured's replyOfficial
17 Dec 2024, 10:14Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
Techsured's reply17 Dec 2024, 10:14
Official
Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
LM
Lesego M's updateReviewer Update
17 Dec 2024, 12:17I don't believe the response I got from this company and I feel that I was only responded to my complaint on this page . Can you please respond with facts and according to your policy document you can't tell me that I am not covered by not paying my first premium maybe I have to attach every document of the policy and state to me the false I am saying . When I claimed I was covered and my first premium was paid in full my was claim was on the 27th of October 2024 and I started my insurance with you on May 2024 so have the facts straight and deal with my case according to your word I am angry I need my payment so that I go buy another phone and start working for my kids again . Mr Moonsley please reply to me with true facts
LM
Lesego M's update17 Dec 2024, 12:17
Reviewer Update
I don't believe the response I got from this company and I feel that I was only responded to my complaint on this page . Can you please respond with facts and according to your policy document you can't tell me that I am not covered by not paying my first premium maybe I have to attach every document of the policy and state to me the false I am saying . When I claimed I was covered and my first premium was paid in full my was claim was on the 27th of October 2024 and I started my insurance with you on May 2024 so have the facts straight and deal with my case according to your word I am angry I need my payment so that I go buy another phone and start working for my kids again . Mr Moonsley please reply to me with true facts
Techsured's replyOfficial
20 Dec 2024, 10:32Good day,
Kindly refer to email communication which was sent through this morning. Should you have any further queries do not hesitate to contact us.
Kind regards,
Complaints Department.
Kindly refer to email communication which was sent through this morning. Should you have any further queries do not hesitate to contact us.
Kind regards,
Complaints Department.
Techsured's reply20 Dec 2024, 10:32
Official
Good day,
Kindly refer to email communication which was sent through this morning. Should you have any further queries do not hesitate to contact us.
Kind regards,
Complaints Department.
Kindly refer to email communication which was sent through this morning. Should you have any further queries do not hesitate to contact us.
Kind regards,
Complaints Department.