LM
Lesego M

1 reviews | Active since Jul 2021

22 Feb 2025, 01:08

**** company for real

Good day, Ganashen

I am unhappy with how you guys are dealing with this query as when the incident occurred it was during the grace and my policy was still in force.

The incident occurred on the 27/09/2024 which was a day before the 30th day of the grace period. I cant allow this company to do as they please and that is why they can amend policy 3 times in a space of 6months and reject our claims as they please.

You techsured have failed to answer my question regarding premium payments because you know answering that question will expose you to the truth that this claim was not supposed to be rejected. I will escalate the matter .

0
Replies (1)
Techsured
Techsured's reply26 Feb 2025, 16:56
Official
 Good day,

We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.

Kind regards,
Complaints Department