MG
Michelle G
1 reviews | Active since Sept 2018
02 Mar 2022, 18:39
BAD SERVICE INSUFFICIENT FEEDBACK
I HAVE BEEN INSURED WITH TECHSURED FOR PROBABLY CLOSE ON 7 YEARS NOWAND I NOW HAVE A PROBLEM WITH MY INSURED DECODER WHICH I FIRST REPORTED TELEPHONICALLY ON 22/02/2022 I THEN RECEIVED A BUNCH OF FORMS TO BE COMPLETED WHICH I DID AND EMAILED BACK ON THE SAME DAY TOGETHER WITH ALL OTHER INFO REQUESTED. HOWEVER I HAD TO FOLLOW UP ON THIS MATTER ON 01/03/2022 AS NOTHING WAS SINCE HEARD FROM THEM AGAIN ONLY TO RECEIVE THE RESPONSE THAT THE ASSESSOR IS STILL ASSESSING EVERYTHING AND THEY WILL ADVISE ME OF THE OUTCOME MY QUESTION IS WHEN? REALLY HOW LONG CAN THIS TAKE? REF NO***/2
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Techsured's replyOfficial
28 Oct 2024, 09:43Good day, Please accept our sincere apologies for not attending to your complaint sooner.We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint.If we have not attended to your complaint, please email us at ***. Warm regards,Complaints Department
Techsured's reply28 Oct 2024, 09:43
Official
Good day, Please accept our sincere apologies for not attending to your complaint sooner.We have only recently managed to access this profile so that we may respond to you. As your post is not recent, we may have already attended to your complaint.If we have not attended to your complaint, please email us at ***. Warm regards,Complaints Department