OL
Obed L
1 reviews | Active since Mar 2024
03 Mar 2026, 09:49
Bad service
Submitted my cellphone insurance claim on 24th February.No call,communication up to 03 March.Upon calling told claim only given to assessor 2 days later..Requested a call back from supervisor.None came.How do we wait 7 days for a decision?.held on for longer than 10 minutes to get through on their call centre
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Techsured's replyOfficial
18 Mar 2026, 09:39Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
Techsured's reply18 Mar 2026, 09:39
Official
Good day,
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department
We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.
Kind regards,
Complaints Department