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Lesego M

1 reviews | Active since Jul 2021

10 Feb 2025, 20:50

****** and ****med

Hi Ganashen, I know you will answer my question on social media since you are ignoring.

Please explain the clause "premium payments" on your policy documents which states "in the event of a claim for benefits, viva cover shall be entitled to deduct any premiums due and not yet received from the claim payable, if this policy is still in force" All ofva sudden your first premium takes 5 months not 3 months . Please that to me and South Africa at large .

0
Replies (6)
LM
Lesego M's update10 Feb 2025, 20:57
Reviewer Update
And this is the time i also put National Tv show so that this company TECHSURED can be exposed i will not leave this i am taking it as far as i can just to expose the bad service
Techsured
Techsured's reply11 Feb 2025, 07:54
Official
Good day,

We confirm receipt of your complaint. The matter was escalated to the relevant department to contact you and assist with your query.

Kind regards,
Complaints Department 
LM
Lesego M's update11 Feb 2025, 09:47
Reviewer Update
  • Ganashen you are still not replying to my question i want to post your answers you keep sending on my email why not reply me here on hello peter what you have answered please answer my above question according to the underwritten policy documents i received from you and the same document you have reply to me according to that do not reply the nonsense you wrote please . Hello Peter how do i attach the emails i am getting from this company so that everything is clear . And can techsured reply to my ombudsmen case please . I am taking this matter up on exposure thats it
LM
Lesego M's update11 Feb 2025, 09:50
Reviewer Update
textOn Tue, 11 Feb 2025, 08:03 Ganeshan Moonsamy, <***> wrote:Good day,
We have communicated to you as the Insured via,
  1. SMS/ Email.
  2. Calls to discuss unpaid premium.
The policy commenced on 01/05/2024 and the claim incident had taken place on 27/09/2024, the claim was reported on 11/10/2024. Kindly note, you paid premiums in May and June 2024, and has missed premiums in July, August and September 2024. We have made sufficient attempts to bring the premium up to date.Regards,Ganeshan. Can you answer my question not and what you wrote here answer my question please .
LM
Lesego M's update12 Feb 2025, 06:24
Reviewer Update
Good morning Ganashen
I have decided to include Tv news because you have decided to keep quiet and i will make i also hook up with the clients who i see their reviews here after we all have a story to tell and i am definetly sure with that TECHSURED will definitely answer my question. Thank you
Techsured
Techsured's reply13 Feb 2025, 11:30
Official
Good day,

We confirm receipt of your complaint. Kindly look out for a response which was sent through today on your email address.

Regards,
Compliance department