1 reviews | Active since Mar 2023
If I could have chosen zero stars I would have.
Today is the 8th day that I have been without internet at home, and for someone that works from home, this is a huge problem. I have lost count the number of times I've phoned them, every time I'm told someone will call me back (they don't). I have sent photos and videos (as requested) and still nothing. I have asked to speak to a manager but he is always unavailable for one reason or another.
8 days not being provided a service that I am paying for. 8 days and still no-one knows what the problem is or how they're going to fix it ****erally been told every phone call that they don't know). 8 days is a 1/4 of a month that I'm paying for a service I'm not receiving. And 8 days of buying data - so Tech5's incompetency is literally COSTING ME MONEY.
Was told Tuesday afternoon that the manager was getting involved ... Thursday and we are no closer to a solution. Was told again yesterday evening that they don't know what the problem was, same story this morning when I phoned.
Do yourself a favour and DON'T SIGN UP WITH TECH5.
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