NM
Nokwanda M
1 reviews | Active since Jun 2023
10 Aug 2023, 14:59
The worst customer service
I have not had internet for 3 days, i have called them only to be put on hold till my airtime runs out, i have logged multiple tickets on their website and no one has responded instead they merged my tickets which means they see my problem but are not willing to help me. I have also sent multiple messages on their whatsapp and no one has responded
Helpful (0)
Replies (3)0
Replies (3)
Tech5 Group's replyOfficial
10 Aug 2023, 15:09Good Day Nokwanda, thank you for your review. Please can you send an email to ***, so we can better assist you.
Tech5 Group's reply10 Aug 2023, 15:09
Official
Good Day Nokwanda, thank you for your review. Please can you send an email to ***, so we can better assist you.
NM
Nokwanda M's updateReviewer Update
10 Aug 2023, 15:15I have sent you emails check my profile, no one has responded, its funny how you are quick to reply to my review on Hellopeter but have been ignoring me on whatsapp and email for 3 days
NM
Nokwanda M's update10 Aug 2023, 15:15
Reviewer Update
I have sent you emails check my profile, no one has responded, its funny how you are quick to reply to my review on Hellopeter but have been ignoring me on whatsapp and email for 3 days
NM
Nokwanda M's updateReviewer Update
10 Aug 2023, 15:19You have to call me my number ***, i have been calling today and have been on hold for 6minutes trying to reach someone and the automated voice keeps saying I’m first in line. I am tired of buying airtime only for it to finish without me actually speaking to someone
NM
Nokwanda M's update10 Aug 2023, 15:19
Reviewer Update
You have to call me my number ***, i have been calling today and have been on hold for 6minutes trying to reach someone and the automated voice keeps saying I’m first in line. I am tired of buying airtime only for it to finish without me actually speaking to someone