Tech5 - thank you

It is when you need help and a company assists that you realise the worth of the company. Our fibre went down and internet and phone didn't work. After hoping it would come up again by itself (as you do), I eventually phoned Tech5. The call was answered immediately and Sheldon talked me through the process. He was so patient - I would give him 10 out of 10 for patience and persistence - in trying to explain what box was what and where all the cords led. We half solved the issue and then after about 10 minutes HE PHONED BACK (yes, dear reader, it is true) because the internet was still down and he was monitoring it from his side. We found the other bit of the issue after that. Thank you Tech5 and Hellopeter for this platform.