Swift, reliable and friendly.

Special thanks to Kyle and Team at Tech 5 for excellent service under frustrating circumstances.

Having had 7 month of poor service from Telkom (excessive ping and very unstable fibre connection) I decided to post notice on the 13 September to cancel as per Telkom's 30day notice *** Later Telkom terminated my Internet. When having to go to a Telkom shop to inquire as to why it was done with immediate effect, no valid answers could be given. Not to mention the difficulty of contacting Telkom as my cell contract does not permit calls to 10210 and neither does our VOIP business lines.

Luckily being proactive I had looked at all options available and searched for a new ISP, a call to Vumatel and discussions over my options I opted for Tech 5, a ISP based in my area with Local support teams. This was exceptional as I wanted to deal with people face to face and have a point to check in with should I have any issues. no more empty promises over the phone.

on the 14th of September I was welcomed by a Gent at the door of Tech 5 who then put me in contact with Kyle. After a quick discussion with Kyle we agreed on a suitable package and I completed the paperwork whilst having friendly banter.

On the 15th Telkom cut my services. A quick call to Kyle and the tech 5 team my internet was fully operation in less than 24 hours. Teagan kept me in the loop and insured I was available to meet the onsite technician. The technician was swift and effective setting up my AX50 wifi 6 router as well as leaving a backup tech 5 router in case I had any problems.

For the First time in 7 months I have had stable and reliable Internet. Many Thanks Kyle, Teagan and the Team @TECH 5 Group.