Restored my trust!

On Friday 8 March I posted on hello peter about not being satisfied with how the process is going with my new sign-up. After 2 hours I received a call, unfortunately I was busy but let it go to be sorted on Monday. Monday morning I received a call from vumatel and I explained that previously with a previous ISP I tried to sign up with that my ONT box couldn't be provisioned. Not even 15 min later a team was dispatched and at my house to check on the ONT - that was faulty btw... ONT was replaced and provisioned ASAP... During the process someone from Tech 5 called to ask how it's going and that they are dispatching my router and I'll receive it tomorrow (today)... This morning I received my router... Plugged it in... And now i can enjoy my fibre! Thank you vumatel & Tech 5 for restoring my trust and getting my fibre up and running... Great service (just a tip when calling and picking the option the check on a new sign up you wait forever for someone to pick up I was on the phone 20 min yesterday at one stage... I then picked a new sign up and phone was picked up quickly... I think that can be verry frustrating for a new customer trying to check on the status of their wifi)