MK
Maruis K
1 reviews | Active since Dec 2019
02 Feb 2024, 15:10
Pathetic sevice
Tech 5 service has gone for a ball of 💩,shocking to say the least. Our business has 3 fiber lines with them and trying to get a 4 line yet we are constantly having to follow up on our order and no one gets back to you. Staff are disinterested and have a bad attitude especially Dillon who clearly is very interested in helping a person has a pathetic attitude. We will be looking at moving all our lines from Monday 5 Feb.
Helpful (0)
Replies (4)0
Replies (4)
Tech5 Group's replyOfficial
14 Feb 2024, 11:02We're truly sorry to hear about your experience. Your satisfaction means everything to us. Our new team marketing team members will be able to reach out directly and ensure this is escalated to the relevant manager. Could we reach out to you directly to understand the situation better and work towards a resolution?
Tech5 Group's reply14 Feb 2024, 11:02
Official
We're truly sorry to hear about your experience. Your satisfaction means everything to us. Our new team marketing team members will be able to reach out directly and ensure this is escalated to the relevant manager. Could we reach out to you directly to understand the situation better and work towards a resolution?
MK
Maruis K's updateReviewer Update
15 Feb 2024, 06:19Sure reach out.
MK
Maruis K's update15 Feb 2024, 06:19
Reviewer Update
Sure reach out.
MK
Maruis K's updateReviewer Update
18 Feb 2024, 14:33This company has seriously lost its marbles phoning a person on a Sunday afternoon to speak to you about your bad service experience. *** how do you phone a person 3 days later only and not even during business hours. Absolutely appalling.
MK
Maruis K's update18 Feb 2024, 14:33
Reviewer Update
This company has seriously lost its marbles phoning a person on a Sunday afternoon to speak to you about your bad service experience. *** how do you phone a person 3 days later only and not even during business hours. Absolutely appalling.
Tech5 Group's replyOfficial
04 Mar 2024, 09:40Once again, we do apologize for this, please make us aware of when would be best suited for us to make contact with you, in order to resolve this and ensure your issue is attended to.
Tech5 Group's reply04 Mar 2024, 09:40
Official
Once again, we do apologize for this, please make us aware of when would be best suited for us to make contact with you, in order to resolve this and ensure your issue is attended to.