Worst online shopping experience EVER!

After a promising start and quick assistance on a Saturday, I placed my order on the 21st of August 2021 and was told that I can expect my order by latest 27th of August 2021.

The good experience, however, came to a startling halt.

It is now weeks later and on the 08th September 2021, communication has stopped and needless to say I haven't received anything. Customer service gives random excuses that just doesn't make sense and Dave on the whatsapp line also started ignoring me.

Richard has promised me a call from the owners explaining the current delay and situation. Again, radio silence.

The fact that there has been no response to the recent poor reviews speak volumes.

This has been an extremely unpleasant experience and I have made my intentions to start legal steps clear.

I created a My Broadband thread - all with bad experiences, please search for possible **** pc store tech global as I cannot post the link to the thread here. We will need your your assistance so we can get to the bottom of this.