TP
Tina P
1 reviews | Active since Jun 2020
22 Aug 2022, 10:51
Urgently need my policy to be activated
My policy number is ***. I’ve had this policy from 2012 and on the 27th of July I was notified that my policy has lapsed, I then requested the policy to be re-instated but to this date that has not been done. I was given the pay app number and when I go make payment still nothing. I urgently need this policy active as my family dependents on this cover
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Replies (2)
The BEST Funeral Society (TBFS)'s replyOfficial
22 Aug 2022, 12:06Dear Ms. Peta,
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team
The BEST Funeral Society (TBFS)'s reply22 Aug 2022, 12:06
Official
Dear Ms. Peta,
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team
TP
Tina P's updateReviewer Update
22 Aug 2022, 12:08Thank you
TP
Tina P's update22 Aug 2022, 12:08
Reviewer Update
Thank you