BN
Bright N
1 reviews | Active since Jan 2019
03 May 2024, 15:59
Unreliable funeral scheme
This funeral scheme is unreliable, it takes them months to reply yet the premium is paid on a monthly basis. I even took a loan with the expectation that I will receive the payout after a week. and I had to burry my mother.
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The BEST Funeral Society (TBFS)'s replyOfficial
03 May 2024, 16:04Dear Client We refer to below complaint received and regret that the services provided did not meet your expectations. Kindly note that we will investigate the circumstances pertaining to your complaint and will provide feedback as soon as possible.
Regards,
Complaints department
Regards,
Complaints department
The BEST Funeral Society (TBFS)'s reply03 May 2024, 16:04
Official
Dear Client We refer to below complaint received and regret that the services provided did not meet your expectations. Kindly note that we will investigate the circumstances pertaining to your complaint and will provide feedback as soon as possible.
Regards,
Complaints department
Regards,
Complaints department