GM
Gavaza M

1 reviews | Active since Dec 2022

15 Dec 2022, 12:53

Terrible customer service

The worst service ever! I would not recommend this funeral insurance even to my worst enemy! The customer service is ********** and they can't even help you reinstate when you've defaulted or missed a few payments because of unforseen circumstances. They don't care! Join them at your own risk.

0
Replies (1)
The BEST Funeral Society (TBFS)
The BEST Funeral Society (TBFS)'s reply15 Dec 2022, 13:01
Official
Dear Mr./Ms. Mchunu,
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint. 
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.

Kind Regards,
Complaints Team