BN
Bongiwe N
1 reviews | Active since May 2023
05 Jun 2023, 07:13
TBFS short pays clients and never replies to emails
This funeral society is a ****. They short paid my claim and said I have arrears but they have failed to prove and submit proof of short payments. They have now chosen to ignore me. I send emails to receive only automated replies acknowledging receipt of the complaint and more.
Their service is extremely bad. Their accounts section is *****.
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The BEST Funeral Society (TBFS)'s replyOfficial
05 Jun 2023, 14:11Dear Ms. Hleko,
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team
The BEST Funeral Society (TBFS)'s reply05 Jun 2023, 14:11
Official
Dear Ms. Hleko,
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team
We regret that you had a poor experience with TBFS, which led to you reaching out to Hellopeter with a complaint.
Our Complaints team is busy looking into your complaint and will contact you to resolve the matter.
Kind Regards,
Complaints Team