BN
Bright N

1 reviews | Active since Jan 2019

14 May 2024, 10:01

Poor services

Their service is very poor, they take to respond to issues. Upon receipt of this review, they will call me.

0
Replies (3)
The BEST Funeral Society (TBFS)
The BEST Funeral Society (TBFS)'s reply14 May 2024, 10:09
Official
 Dear Client  We refer to below complaint and regret that the services provided did not meet your expectations.  Kindly note that we will investigate the circumstances pertaining to your complaint and will provide feedback as soon as possible.  We trust you find the aforementioned in order. 

Regards,
Complaints department
BN
Bright N's update15 May 2024, 12:56
Reviewer Update
I'm not happy with the service from the funeral scheme, they keep on lying to clients. They are not prepared to pay out. Empty promises. Infact I want to cancel this service. They hide information from clients.
The BEST Funeral Society (TBFS)
The BEST Funeral Society (TBFS)'s reply15 May 2024, 13:48
Official
Dear Mr. Nkosi

We refer to above complaint and regret that the services provided did not meet your expectations.

Our complaints team is busy looking into your complaint and will contact you to resolve the matter.

Regards,
Complaints department